Make your transactions effortless with Neex

Investing in your financial future shouldn't be held back by complicated deposit and withdrawal processes. At Neex, we understand the importance of having complete control over your funds.

That's why we offer a streamlined experience that allows you to deposit and withdraw money quickly and securely, whenever you need it.


Fast and Secure Transactions


Instant Deposits

Get your funds into your trading account in minutes, allowing you to capitalize on market opportunities without delay.

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Advanced Security Protocols

Rest assured that your financial information is always protected with the latest encryption technology. We adhere to industry-leading security standards to safeguard your money and personal data.


No Hidden Fees

We believe in transparency. When you deposit funds with Neex, you can rest assured there are no hidden fees or additional charges. Your money is yours to trade and profit from.

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Global Reach and Flexibility:

Diverse Payment Methods

We offer a wide range of secure and convenient deposit and withdrawal methods, including debit cards, credit cards (Visa and Mastercard), and bank wire transfers. Choose the option that best suits your location and preferences.

Visa and Mastercard

Enjoy the convenience of funding your trading account with your Visa or Mastercard. Benefit from widespread global acceptance and rapid processing times.

Bank Transfer

Choose the traditional method of bank transfers. Transfer funds directly from your bank account or visit a cash office. Keep in mind that bank transfers may take longer than other methods.


Dedicated Support, Always Available

24/7 Support Team

Our dedicated customer support team is readily available 24 hours a day, 7 days a week to assist you with any questions or concerns related to deposits and withdrawals. Whether you need help initiating a transaction or clarifying any aspect of our services, our friendly and knowledgeable representatives are here to ensure a seamless experience.

Easy-to-Follow Guides

For those who prefer a self-guided approach, Neex provides clear and concise step-by-step instructions on using each available deposit and withdrawal method. These guides ensure a smooth and effortless process.

Seamless User Experience

We've designed our platform with a user-friendly interface, making it easy to navigate and manage your funds. Deposits are instantly reflected in your trading account, allowing you to start trading immediately. Additionally, access your transaction history with ease to maintain complete control over your finances.


Safety and Security

At Neex, your security is our top priority. We adhere to strict regulatory requirements and employ advanced security measures to safeguard your funds and personal information. Your funds are held in segregated accounts, ensuring their protection.

Neex Client Funds Insurance

At Neex, we prioritize the safety and security of your funds. That's why we've implemented Client Funds Insurance, backed by The Financial Commission. This provides an additional layer of protection for your trading account, ensuring your funds are safeguarded in the event of unforeseen circumstances.


Key Benefits of Client Funds Insurance

Up to EUR €20,000 Coverage

In the event of a dispute, Neex Client Funds Insurance provides coverage of up to EUR €20,000 per client.

Independent Protection

The Financial Commission is an independent third-party organization, ensuring an unbiased and impartial resolution process.

Enhanced Security

Benefit from the added peace of mind knowing your funds are protected by a reputable independent body.

By choosing Neex, you're not only benefiting from our advanced trading platform and dedicated customer support but also gaining the added security of Client Funds Insurance. Trade with confidence knowing your funds are protected.


Deposit FAQs

What payment methods do you accept?

We accept a variety of payment methods, including credit cards (Visa, Mastercard), debit cards, bank wire transfers.

How long does it take for deposits to process?

Deposit processing times vary depending on the payment method you choose. Credit and debit card deposits are typically processed instantly, while bank transfers may take 1-3 business days.

Are there any fees associated with deposits?

We do not charge any fees for deposits. However, your bank or payment provider may impose transaction fees. Please check with your financial institution for details.

What is the minimum deposit amount?

For a Neex Standard Account, the minimum deposit is $50. If you're looking for a Neex Premium Account, you'll need to deposit a minimum of $500.

Is it safe to deposit funds with Neex?

Yes, Neex employs advanced security measures to protect your funds and personal information. We adhere to industry-leading security standards and use encryption technologies to safeguard your data.

Can I deposit funds in multiple currencies?

Yes, you can deposit funds in multiple currencies. Our platform supports a variety of currencies including €/$/£, allowing you to trade in your preferred currency.



Withdrawals FAQs

What payment methods can I use to withdraw funds?

We offer a variety of withdrawal methods, including bank wire transfers, and credit or debit cards. Please note that the available options may vary depending on your region and account type.

How long does it take for withdrawals to process?

Withdrawal processing times can vary depending on the method you choose and the processing times of your bank or payment provider. Bank wire transfers typically take 1-3 business days, while e-wallet withdrawals and card withdrawals are usually processed faster.

Are there any fees associated with withdrawals?

We do not charge any fees for withdrawals. However, your bank or payment provider may impose transaction fees. Please check with your financial institution for details.

Can I withdraw funds to a different account than the one I used to deposit?

No, you can only withdraw funds to the account that you have used for deposit. Please ensure that the account details are correct to avoid delays.

What should I do if my withdrawal is unsuccessful?

If your withdrawal is unsuccessful, please contact our customer support team for assistance. We can help you troubleshoot the issue and ensure a successful transaction.

What documents are required for withdrawals?

In some cases, we may require additional documentation to verify your identity and prevent fraud. This may include copies of identification documents or proof of address. Please contact our customer support team for specific requirements.


Open a Neex account in 3 simple steps.

Register

Choose your preferred account type and begin the process.

Fund

Fund your trading account depending on the account you choose. Pick out our deposit methods of your choice.


Disclaimer

NEEX is a trade name of NEEX (PTY) LTD (Registration No. 2017/388557/07), a private company incorporated under the Companies Act No. 71 of 2008. Registered address: No. 5 Murano, Corner Bellairs and Comaro Drive, Glenvista, Gauteng 2058, South Africa. Physical address: 146 Sandton Drive, Parkmore, Sandton, 2196, South Africa. Telephone: +27 11 083 9955.

NEEX (PTY) LTD is an authorised Financial Services Provider (FSP No. 49937), licensed and regulated by the Financial Sector Conduct Authority (FSCA) under the Financial Advisory and Intermediary Services Act No. 37 of 2002 (FAIS Act), Category 1 – Intermediary Services and Non-Automated Advice.

NEEX (PTY) LTD does not provide personalised trading or investment advice. The company may supply clients with factual market information, economic insights, and publicly available data relevant to potential transactions. Such information is intended for informational purposes only and should not be construed as investment advice or a recommendation.

NEEX (PTY) LTD may restrict the availability of its services and products to certain jurisdictions in compliance with applicable laws, regulations, and regulatory requirements, which may be updated from time to time. This includes, but is not limited to, residents and citizens of the United States and Canada.

Trading Contracts for Difference (CFDs) and Foreign Exchange (Forex) products involves significant risk and may not be suitable for all investors. These are complex, leveraged instruments and carry a high risk of rapid loss. Clients should assess whether such trading aligns with their financial situation, experience, risk tolerance, and investment goals before engaging.

© 2024-2025 Neex. ALL RIGHTS RESERVED.